Privacy Policy

Dokahub OU ("DokaWork", "we", "our", or "us") is the data controller for your personal information. If you have questions, contact us at contact@dokahub.com.

We collect information in the following ways:

Information you provide directly

• Account information: name, email address, and password.
• Profile information: bio, skills, and professional details.
• Financial information: bank account or debit card details provided through Stripe for payouts and payments. Dokahub OU does not store raw card or bank numbers.
• Communications: messages, dispute notes, and support requests sent through the platform.
• Identity verification: government-issued ID documents if required for compliance.

Information collected automatically

• Usage data: pages visited, features used, clicks, and time spent on the platform.
• Device and log data: IP address, browser type, operating system, and referring URLs.
• Cookies: session tokens and analytics cookies.

• To operate and improve the DokaWork platform.
• To process payments and manage escrow transactions.
• To send transactional emails such as milestone and payment updates.
• To verify identity and prevent fraud.
• To respond to support requests and resolve disputes.
• To comply with legal obligations such as tax and anti-money-laundering rules.
• To send product updates and platform announcements.

We do not sell your personal information. We share it only in these circumstances:

• With counterparties: clients and freelancers in a shared deal may see required contact and profile details.
• With service providers: payment, hosting, analytics, and email providers under data processing terms.
• For legal reasons: when required by law, court order, or to protect users and the public.
• Business transfers: information may transfer in a merger, acquisition, or asset sale.

We use necessary cookies for authentication and session state, and analytics cookies to understand platform usage.

We retain data while accounts are active and as required for legal and tax compliance. You can request account deletion, subject to legal obligations.

Depending on your location, you may have the following rights:

• Access: request a copy of your personal data.
• Correction: request correction of inaccurate or incomplete data.
• Deletion: request deletion, subject to legal retention requirements.
• Portability: receive your data in a structured, machine-readable format.
• Objection: object to direct marketing processing.
• Withdrawal of consent: withdraw consent where processing relies on it.

To exercise these rights, contact us at contact@dokahub.com or visit the Support Center.

We use industry-standard safeguards including encryption in transit, encryption at rest, and strict access controls.

The platform may contain links to external sites. We are not responsible for their privacy practices.

DokaWork is not intended for users under 18. We do not knowingly collect children's personal information.

If you access the platform from outside the US, your data may be transferred to and processed in the US with appropriate safeguards.

We may update this policy periodically and will notify users of material changes before they take effect.

If you have questions or requests related to this policy: